Privacy Policy
This Privacy Policy describes how the website www.agrigentoguide.com manages and processes the personal data of users who visit and use the website.
1. Data Controller
The Data Controller is Nello Lombardo
Address: Via Dante, 145 - 92100 Agrigento, Italy
Telephone: +39 3683111062
Email: info@agrigentoguide.com
VAT number: IT02528110840
2. Personal Data Collected and Purposes of Processing
This website collects a limited amount of personal data, only to the extent necessary for its operation and for responding to users' requests.
- Browsing data: the computer systems used to operate the website may acquire certain data whose transmission is implicit in the use of Internet communication protocols, including IP addresses and technical connection data. Such data are used to ensure the proper operation and security of the website and, where possible, for anonymised statistical purposes.
- Data voluntarily provided by the user: sending messages voluntarily by email to the addresses published on the website, or contacting the Data Controller by telephone or through WhatsApp, may result in the collection of contact details provided by the user, such as name, telephone number and email address. These data are used to respond to requests for information, availability or bookings for guided tours.
3. Processing Methods and Data Retention
Personal data are processed using electronic and, where necessary, manual means, with appropriate security measures designed to prevent data loss, unlawful or unauthorised use, and unauthorised access.
Personal data are retained for as long as necessary to fulfil the purposes for which they were collected and, where applicable, for the period required by applicable legal obligations.
4. Legal Basis for Processing
Depending on the circumstances, the processing of personal data may be based on the need to respond to a request made by the user, the performance of pre-contractual measures or a contract, compliance with a legal obligation, or the legitimate interests of the Data Controller.
Where consent is required, it will be requested specifically and may be withdrawn at any time, without affecting the lawfulness of processing carried out before the withdrawal.
5. Recipients and Disclosure of Personal Data
Personal data are not sold or disclosed for commercial purposes. Data may be accessible to persons or technical service providers who need them to operate the website or respond to users' requests, subject to applicable confidentiality and security obligations.
When a user chooses to contact the Data Controller through external services such as WhatsApp, the data may also be processed by the provider of that service in accordance with its own privacy policy.
6. Cookies and Similar Technologies
The website uses only cookies and similar technologies that are necessary for its operation, where such technologies are actually used.
The website does not independently use profiling or behavioural advertising cookies.
The website may contain links to external services. The mere presence of a link does not mean that personal data are automatically transmitted to the external service.
7. Fonts
The fonts used on the website are hosted locally on the www.agrigentoguide.com server. The website does not load fonts directly from Google Fonts servers.
8. Maps and External Services
Some pages of the website may contain links that allow users to open Google Maps in order to obtain directions or view a location. These are external links: no Google Maps content is automatically loaded on the website when the page is visited.
If the user clicks on a Google Maps link, the user leaves the www.agrigentoguide.com website and the use of the Google service is then subject to Google's terms and privacy policy.
9. Links to Social Networks and External Platforms
The website contains links to external platforms, including Facebook, Instagram and YouTube.
These are simple navigation links. The www.agrigentoguide.com website does not automatically embed content from these platforms and does not transmit personal data to these services merely because the user visits the page.
When the user clicks on one of these links and leaves the website, the use of the relevant service is governed by the privacy policy and terms of use of the relevant third-party platform.
10. Rights of Data Subjects
Under Regulation (EU) 2016/679 (GDPR), users have, under the conditions provided by applicable law, the right to obtain access to their personal data, request their rectification or erasure, request restriction of processing and, where applicable, exercise the right to data portability and the right to object to processing.
Where processing is based on consent, users may withdraw their consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.
To exercise these rights or for any questions concerning the processing of personal data, users may contact the Data Controller at: info@agrigentoguide.com.
11. Right to Lodge a Complaint
Users who believe that their personal data are being processed in violation of applicable data protection legislation have the right to lodge a complaint with the competent supervisory authority, in accordance with the provisions of the GDPR.
12. Updates to this Privacy Policy
This Privacy Policy may be updated to reflect changes in legislation, regulations or technical developments. The version published on this page is the version applicable at the time the website is accessed.